Pettitts Animal Adventure Park Ticket Portal

Privacy Policy

Pettitts Animal Adventure Park Privacy Policy

PRIVACY POLICY

Use of this website by you constitutes acceptance by you of this Privacy Policy. If you do not wish to accept this Privacy Policy, please leave this website immediately.

The purpose of this privacy policy is:

To assure you that we recognise and fully respect the privacy and personal data of the visitors to this website and

To explain what personal information we collect from this website and how we ensure its’ best protection.

This privacy policy governs this website at www.pettittsadventurepark.co.uk Other sites to which this website may be linked are not covered by this policy.

This privacy policy covers only information which is collected by Abbotts Leisure Parks Ltd from www.pettittsadventurepark.co.uk

DATA PROTECTION

Abbotts Leisure Parks Ltd complies with the Data Protection Act 1998. It is the data controller and sole owner of personal data collected on this website.

Abbotts Leisure Parks Ltd does not sell, share or transfer this information except as set out in this privacy policy.

We use up to date industry procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access.

Abbotts Leisure Parks Ltd use your information for the purposes of advertising, marketing and public relations and only for long as necessary for those purposes.

You can request a copy of the details that we hold about you.

A small fee may be payable.

For more information please contact us.

REGISTRATION AND REGISTRATION INFORMATION

It is not necessary for you to register with us in order to access the public content on this website. But if you do register it will allow us to personalise our services and offer you some additional benefits such as posting in the public forums.

If you do register, you are responsible for protecting your password and user name and must not share them with or disclose them to anyone else.

When you register, the basic personal information about you which we collect is: your name and your e-mail address. Depending on what you are registering for, additional information may be collected from you.

We use this information to improve our services to you, for example, by providing you by email with an update of information about our services and products.

CHANGING THE INFORMATION WE HOLD ABOUT YOU

If you would like to change the registration information we hold about you or want it to be removed from our registration database, you may do so by returning to the personal admin area and changing or removing your details as you wish.

THIRD PARTIES

We do not at present forward the information collected about you to any third parties except where required by law to do so. However, we reserve the right to change this position at any time. If Abbotts Leisure Parks Ltd choose to employ the services of a third party it will inform you, but the change will only apply in relation to information which we collect from you after we have informed you of the change. We will not disclose any information we have already collected about you without your consent other than where required to do so by law. At all times, Abbotts Leisure Parks Ltd will control and be responsible for the use of your information.

COOKIES

When you visit this website we issue a “cookie” to your computer. This is a unique code that allows us to identify your computer. The cookie is used to note the different areas of our website service which have recently been accessed through your computer. This can only be done in relation to this website and not in relation to any other sites you might visit.

Information collected in this way is used to develop and manage our online services. The cookie alone contains no information which can identify you personally. However, when you register on this website the cookie will be combined with the personal information that you have provided as part of your registration. If you wish, you are able to set up your computer to refuse to accept cookies.

CHANGES TO TERMS AND CONDITIONS

The Internet and data privacy best practice are both developing. We therefore reserve the right to revise this policy at any time. If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

CONSENT

By using this website you consent to the collection and use of your personal information in the manner set out above.

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Pettitts Animal Adventure Park. References to "our Website" or "the Website" are to pettittsadventurepark.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
  6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie

Name

Expiration Time

Purpose

Shopping Basket

PHPSESSID

24 minutes

This cookie is used to keep track of what items are in a user's shopping basket.

Cookie Consent

dtAnalyticsConsent

1 year

This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.

Google Analytics

_ga
_ga_container-id

2 years

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Read Google's overview of privacy and safeguarding data

_gid

24 hours

_gat_tracker-name

1 minute

Microsoft Clarity

_clck

1 year

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website.
Read Microsoft Clarity's Cookie Overview and Data Retention Policy.

_clsk

1 year

CLID

1 year

ANONCHK

1 year

MR

1 year

MUID

1 year

SM

1 year

New Relic

__cfduid

1 year

This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas.
Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Pettitts Animal Adventure Park
Pettitts Animal adventure park, Church Rd, reedham, Norwich
NR13 3UA

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.