Instructions on how to book half price tickets are printed on your original till reciept. Alternatively instructions are included in an email sent out to you after your visit to the park.

Once you have booked your Half Price Return tickets you will need to accompany them upon entry to the park with your till receipt or tickets from your first visit as proof of full price payment.

We are open everyday from 10:00am - 5:00pm  

The Pettitts Car Park is totally Free and closes at 5.30pm.

Please be aware that we may close on days when there is particularly bad weather due to Health & Saftey reasons. We would suggest if you are unsure that you please check our facebook page or call our office.

Please bring a print out of your booking on the day as it has a barcode on it in order to gain entry. You can also show the Barcode on your phone at the gatehouse. Make sure everyone in your family or group is with you at time of entry.

Yes, all of our rides are included in the admission price.

We cannot offer refunds, so we advise not booking until you are 100% certain of your chosen date of visit.

You must have your tickets containing a barcode in order to gain entry to the park, we advise printing or saving your tickets on a smartphone.

Our Senior Citizens ticket is for people over the age of 65.

Yes, you can purchase tickets at the park upon entry. 

Yes, baby changing facilities are located in all toilets.

We offer Free car parking at Pettitts for the entire day. Parking your car is at your own risk within our car park. Our car park closes at 5.30pm, half an hour after the park closes.

We have Baby Changing facilities within 2 locations within the park:
Ladies Only –Top Toilets within the Village Square
Male & Female – The Railway Station Toilets

We have cash back facilities at 3 outlets within the park. The gift shop, pettitts
coffee shack and the ice cream parlour.

Male & Female – Within the Village Square
Unisex – Within the Village Square
Male & Female – The Railway Station Toilets

We have a Male & Female Disable Toilet by the Railway Station in the centre of the Park.

We do not have wifi within the Park

We cannot guarantee how much mobile reception different providers will have at Pettitts.

We ask that you only vape or smoke within the areas provided which are signed.

The First Aid post is situated in the Gift Shop in the Village Square. A have a number of First Aid trained staff here each day.

We do not allow any dogs (except guide dogs) within any part of the Pettitts Park.

We have 3 designated picnic areas within the park: The Village Green Picnic Area, The Lakeside Picnic Area or The Woodland Picnic Area. We also have additional picnic benches around the park for you to sit down, eat and relax with your friends and family.

If you have lost an item please speak with a member of staff at the Gift Shop within the Village Square or call 01493 700094. Any lost property that is handed in is kept for one month.

If our staff are informed of a lost child they will radio around each other to help reunite children with their parent or carer.

Yes we have our Safari Shack Cafe serving hot food & our Costa Coffee Shack.

We ask that all children are supervised by their parents, carer or a responsible adult. Any child brought by you into Pettitts is entirely your responsibility.